Last Modified: 21st August 2019
This website and its contents are owned and operated by James Hardie Australia Pty Ltd ABN 12 084635 558 or its subsidiaries (together, James Hardie, we or us).
We may restrict, suspend or terminate your licence to access and use all or any part of the Services at any time, without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
If you are provided with access to the contact details of an installer or a customer via the Services including ‘Find an Installer’ services, you must not use the information to contact the installer or customer other than for the purposes of, and as expressly permitted by, the Services.
Use of James Hardie Material
Intellectual Property: James Hardie owns, or licenses from a third party, the Intellectual Property Rights subsisting in the Services and James Hardie Material. Your licence to use the Services and James Hardie Material in no way transfers or assigns any ownership or interest in the Intellectual Property Rights to you.
The reproduction of James Hardie Material is only authorised for purposes connected with the specification or use of James Hardie products.
CAD Drawings: You are granted a limited licence to use, reproduce and distribute exact copies or exact extracts of Computer Assisted Drawings (CAD Drawings) solely for the purposes of detailing, specifying, using, and promoting the use of, James Hardie products and systems in conjunction with James Hardie product guidelines. You may not, under any circumstances, use or allow the use of the CAD Drawings with any product or system other than James Hardie products and systems.
Trademarks: TM & ® denotes trademarks which are published on this website and are trademarks or registered marks owned by James Hardie Technology Limited. These trademarks may not be copied, used or reproduced in any manner without James Hardie’s express written consent. You may download and print, for your personal use only, James Hardie product brochures containing trademarks.
All other use, copying or reproduction of the Services or any part of it is prohibited except to the extent permitted by law.
Intellectual Property Rights means all patents, copyright, moral rights, rights of publicity, trademarks, goodwill, trade secrets and other intellectual property rights as may now exist or hereafter come into existence, all applications, registrations, renewals and extensions thereof, under the laws of any jurisdiction.
James Hardie Material means all content published on and comprising the website and Services, and all material produced by James Hardie including but not limited to technical manuals, and product guidelines.
James Hardie Material has been formulated to reflect good building practice and provided for information purposes only. James Hardie Material is general, not intended to be an exhaustive statement of all the relevant data and does not replace the judgement or advice of an architect, engineer or other relevant technical or building industry expert. You are solely responsible for making necessary enquiries to determine the suitability or otherwise of the James Hardie products and systems you choose to use. James Hardie technical manuals must be considered in full, not as extracts.
Details of designers, builders, installers and any other building industry participants are published on this website for information purposes. This publication does not constitute an endorsement of these participants by James Hardie. You should make your own enquiries to ensure that a person or business is appropriate for you or your customer’s needs and has requisite skills and qualifications.
For convenience, this website contains other website addresses and links to other websites. These are published for information purposes only. James Hardie does not endorse, approve of, or make any representations or warranties in relation to the information published on those other websites. James Hardie is not responsible and will not be liable for any information published on those other websites.
James Hardie makes no warranties or representations that the Services will be complete, accurate or up to date, or that access to the Services will be uninterrupted or error-free, or that the website is secure.
To the extent permitted by law, all expressed and implied warranties and liabilities in relation to James Hardie Material and James Hardie products and systems is excluded. James Hardie accepts no liability arising out of the use, reproduction, distribution or reliance on the James Hardie Material and James Hardie products and systems.
To the maximum extent permitted by law, in no event shall James Hardie, its affiliates, agents, directors, employees, suppliers or licensors be liable for, and no measure of damages will, under any circumstances, include: (i) any indirect, punitive, incidental, special, consequential or exemplary damages; or (ii) damages for loss of profits, revenue, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Services.
Under no circumstances will James Hardie be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorised access or use of the Services or your account or the information contained therein. You agree that James Hardie has no liability, including to third parties, for any systems or products you create using the James Hardie Material.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if James Hardie has been advised of the possibility of such damage.
Find an Installer Services
Your use of the Find an Installer service is voluntary and at your own risk.
James Hardie does not investigate, verify or warrant the certification and/or licensing, competence, solvency or information of any installer participating in the ‘Find an Installer’ feature of the Services. We strongly recommend that you check the certification and credentials of any installer with the applicable licensing Board or authority. You should satisfy yourself as the competence, solvency, insurances and licensing of anybody you decide to retain as a result of a connection made through the Find an Installer service.
To the extent permitted by law, in no circumstances will James Hardie, its agents, or affiliates be liable for damages to any user of the Services for the selection of or services provided by an installer listed therein, or for any other loss or damage which may occur as a result of communication with or engagement of the installer. Under no circumstances shall James Hardie be liable for any damages caused or arising as a result of losses caused to you by a person or entity, that you incur as a consequence of using the Services.
James Hardie uses commercially reasonable safeguards to preserve the integrity and security of your personal information and implement your privacy settings. If any personal information under James Hardie control is compromised, James Hardie will take reasonable steps to investigate and, if required by law, notify those individuals whose information may have been compromised.
Updates to the Services We may provide updates to the Services from time to time, but we are under no obligation to do so.
Building Products: Terms and Conditions of Sale - Building Products (35kb) These terms and conditions apply to all sales of fibre cement building boards, accessories and related fibre cement products, within Australia, by James Hardie Australia Pty Ltd, unless otherwise agreed in writing with the buyer. A buyer who submits an order to James Hardie agrees to transact on these terms.
Pollution Incident Response Notification Plan James Hardie Rosehill James Hardie has prepared a comprehensive Pollution Incident Response Management Plan (PIRMP) for its facility located in Rosehill, NSW to comply with the requirements detailed in the Protection of the Environment Legislation Amendment Act 2011 (POELA Act). The PIRMP can be accessed here: PIRMP
ACL Warranty Notice From 1 January 2012, all warranties against defects that are supplied with goods or services must comply with the Australian Consumer Law (ACL) and Competition and Consumer Regulations 2010 (Regulations). Please see James Hardie's notice here: ACL Warranty Notice (35kb)